08:00
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Registration and Welcome Refreshments
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09:10
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Welcome, Opening Remarks and Housekeeping
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09:15
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Headline Sponsor Message
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09:20
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KEYNOTE
To be announced
Presented by Katie King, MBA - CEO
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09:50
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Inside the 2025 Cyber Threat Landscape: Key Insights from Huntress
Presented by Name to be advised - Huntress
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10:00
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IT Complete – Driving Efficiency and Growth for MSPs
Presented by Name to be advised - Kaseya
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10:10
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Securing Success: Ensuring End-to-End Protection for Your Business Data
Presented by Name to be advised - ConnectWise
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10:20
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Build a Safe Digital Future
Presented by Name to be advised - Hornetsecurity
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10:30
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PANEL SESSION
Here and now! Regional trends, challenges and opportunities
For our opening panel session, our panellists will examine the current state of the managed services market across the region. With questions from the audience, the lively debate examines challenges, opportunities and the strategies impacting MSP's. With a focus on key areas including sales, marketing, and service delivery, this session aims to understand best practice for driving revenue, growth, and differentiation within a highly competitive landscape.
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10:50
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Morning Break - Refreshments and Networking Time
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11:20
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Accelerate Cloud Success – Partnering for MSP Growth
Presented by Name to be advised - Ingram Micro
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11:30
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Smarter AI For All
Presented by Name to be advised - Lenovo
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11:40
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Platinum Sponsor Presentation
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11:50
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Platinum Sponsor Presentation
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12:00
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PANEL SESSION
Building a better MSP
In our second debate, our panel will discuss what it takes to build an efficient and profitable MSP operation. From staff recruitment, through service creation, marketing and sales, this session examines the key elements that drive success. With questions from the audience, this panel offers insights into emerging best practice from a team of industry experts.
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12:20
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Lunch Break and Networking Time
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13:30
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PANEL SESSION
The Next Five! What longer term strategies will deliver success?
For our final panel session, our panellists will look at the longer-term evolution within the IT service delivery sector to provide business leaders with insights into the wider trends and market forces impacting success. With questions from the audience, this thought-provoking debate will examine emerging, regulatory changes, and societal factors that MSPs should consider as part of strategic decision making.
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14:00
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KEYNOTE
Keynote Presentation
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14:30
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The Unified MSP Platform – Powering Profitable Growth
Presented by Name to be advised - SuperOps
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14:40
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Automation Made Simple, Customization Made Possible
Presented by Name to be advised - Rewst
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14:50
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Delivering Integrated Cybersecurity and Productivity Solutions
Presented by Steven Wood - OpenText Cybersecurity
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15:00
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Compliance, Insurance, and AI – The Latest Wave of Conversations Driving Cybersecurity Services
Presented by Name to be advised - Sophos
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15:10
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Afternoon Break - Refreshments and Networking Time
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15:30
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Empowering MSPs with Cloud, Security and AI-Driven Services
Presented by Name to be advised - Arrow
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15:40
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Ransomware-Proof Backups with Immutable Storage
Presented by Name to be advised - Object First
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15:50
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Gold Sponsor Presentation
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16:00
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Gold Sponsor Presentation
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16:10
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Closing Remarks and Prize Draw Giveaways
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16:20
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Networking Drinks Reception
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