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08:00
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Registration and Welcome Refreshments
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09:10
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Welcome, Opening Remarks and Housekeeping
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09:15
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Headline Sponsor Message
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09:20
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KEYNOTE
How MSPs can harness AI for competitive growth
Presented by Katie King, MBA - CEO
During this practical Keynote, Katie will outline how MSPs can harness AI ethically for competitive advantage.
Beginning with a poll to assess key challenges and current adoption, Katie will outline the practical steps MSPs can take.
She will share her Scorecard for Success and 6-Month Action Plan to enhance adoption.
Katie will advise on how to successfully navigate the evolving ethical landscape, and build an AI Taskforce and Playbook.
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09:50
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2025 Cyber Threat Landscape: Key Insights from Huntress
Presented by Alex Hitchen - Huntress
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10:00
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Three actionable tips to set your MSP up for Success
Presented by Jenna Vreugdenhil - Kaseya
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10:10
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Revolutionising Business & MSP Success - How and Why Hyperautomation is the Secret!
Presented by Dean Osborne - ConnectWise
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10:20
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Build a Safe Digital Future
Presented by Jack Hallam - Hornetsecurity
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10:30
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PANEL SESSION
Here and now! Regional trends, challenges and opportunities
For our opening panel session, our panellists will examine the current state of the managed services market across the region. With questions from the audience, the lively debate examines challenges, opportunities and the strategies impacting MSP's. With a focus on key areas including sales, marketing, and service delivery, this session aims to understand best practice for driving revenue, growth, and differentiation within a highly competitive landscape.
Huntress, Hornetsecurity, Kaseya, and ConnectWise
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10:50
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Morning Break - Refreshments and Networking Time
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11:20
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Accelerate Success in the Microsoft Cloud: Driving MSP Growth with Ingram Micro
Presented by Sean White - Ingram Micro
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11:30
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Smarter AI For All
Presented by Artur Bar - Intel
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11:40
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The Problem with Agentic AI & Emerging Challenges in Email Security
Presented by Gavin Roberts - Topsec Cloud Solutions
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11:50
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PANEL SESSION
Building a better MSP
In our second debate, our panel will discuss what it takes to build an efficient and profitable MSP operation. From staff recruitment, through service creation, marketing and sales, this session examines the key elements that drive success. With questions from the audience, this panel offers insights into emerging best practice from a team of industry experts.
Intel, Ingram Micro, and Topsec Cloud Solutions
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12:10
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Lunch Break and Networking Time
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13:30
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KEYNOTE
Leadership Insights Gained and Shared from a Lifetime in Football
Presented by Gordon Strachan
Gordon Strachan, OBE, whose long and varied career as a professional footballer, manager, and coach has made him one of the most respected voices in British sport. Through his “Leadership insights gained and shared from a lifetime in football,” Gordon will draw parallels between leading teams on the pitch and inspiring performance in business. His stories of motivation, resilience, and teamwork offer valuable lessons for MSPs seeking to strengthen culture, develop talent, and lead through change.
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14:00
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New Playbook for Profitable, Sustainable MSP Growth
Presented by Justin Neale - SuperOps
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14:10
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Automation Made Simple, Customization Made Possible
Presented by Melvyn White - Rewst
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14:20
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From Panic to Profit: How a Platform Approach Transforms Cybersecurity for MSPs
Presented by Steven Wood - OpenText Cybersecurity
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14:30
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Compliance, Insurance, and AI – The Latest Wave of Conversations Driving Cybersecurity Services
Presented by Kyle Torres - Sophos
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14:40
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Empowering MSPs with Cloud, Security and AI-Driven Services
Presented by Reece Dennis - Arrow
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14:50
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Afternoon Break - Refreshments and Networking Time
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15:20
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Ransomware-Proof Backups with Immutable Storage
Presented by David Johnson - Object First
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15:30
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4 Steps to Proactive Security for MSP’s - A Practical Guide to Reducing Customer Risk and Improving Margins in the AI Era.
Presented by Matthew Resch - Check Point
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15:40
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The SOC Case Files: Defending Against Attacks in real-time
Presented by Harri Hadjikyriacou - Barracuda
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15:50
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Addressing barriers to sustained MSP profitability & growth
Presented by Darran Clare - Cyber Distribution
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16:00
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Beyond Alerts: How MSPs Can Deliver True Cyber Resilience
Presented by Daniel Eberhorn - Arctic Wolf
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16:10
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PANEL SESSION
Scaling Smarter: Growth, Investment and Exit Strategies for MSPs
The UK MSP market is evolving fast, with opportunities on multiple fronts – from organic growth and operational transformation to acquisitions, investment, and eventual exit strategies. This panel brings together MSP leaders and M&A experts to share both the financial and operational playbooks shaping success in 2025. We’ll explore what investors and buyers are really looking for, how valuations are shifting, and the practical strategies MSPs are using to scale – from refining service portfolios and leveraging AI to building operational maturity. Expect candid insights into the realities of deal-making, growth challenges, and the pathways that can position your business for long-term value creation – whether your next move is scaling, selling, or simply strengthening your competitive edge.
Rydal Group, WTA Partners, and Chess
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16:40
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Closing Remarks and Prize Draw Giveaways
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16:50
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Networking Drinks Reception
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